Payment
It is possible to pay in installments for objects over 300 €. The payment is spread over time, giving you the option of dividing the cost into several installments.
We require a 25% non-refundable deposit upon ordering and that the jewelry be paid either within 60 days for jewelry below € 500, or within 90 days for those above € 500.
To benefit from this payment in several installments, you ask us and we agree together on the monthly payments. At the beginning of each month you make the payment, by card or transfer. At the end of the complete payment, the jewel is sent to you.
The expeditions
To mainland France: We ship free of charge the day after the order by registered Colissimo with insurance, signature and delivered by hand. If you want Express delivery, you can choose Chronopost delivery before 1 p.m. the next day, which will be billed at € 30.
To Europe: shipments are sent by registered mail with insurance, signature and delivered by hand. They are free beyond 300 € of order and are invoiced 15 € below this amount. If you want Express delivery, you can choose the option that will be billed at € 30.
To the rest of the world: shipments are sent by registered mail with insurance, signature and delivered by hand. They are free beyond 600 € of order and are invoiced 30 € below this amount. If you want Express delivery, you can choose the option that will be charged € 45.
International shipments take approximately 6-9 days to be delivered but it may happen that events beyond our control increase this time to 15-20 days. For an express shipment with UPS or Fedex, delivery takes 1 to 5 days.
Returns
In the European Union: You can return the jewel purchased from us within 14 days of receipt, under the same conditions as when it was sent. The buyer pays for the return shipping cost. It is not possible to return us a piece of jewelery that has been personalized: resizing, engraving, changing the stone … The return is only possible if there has been no personalization requested by the customer. See the general conditions of sale.