SASU TDJ // Registered with RCS 894 065 614 Paris / SIRET 894 065 614 00014, as a Simplified Joint Stock Company. With share capital of € 3,000. VAT number: FR93894065614
Address: 30/32 Boulevard de Sébastopol, 75004 Paris
The site www.maisonmohs.com may contain links to other websites. Insofar as TDJ cannot control these sites and these external sources, it cannot be held responsible for any access or content problems on these sites. If you disagree with all or part of the General Conditions of Sale and Use of www.maisonmohs.com, do not use our website.
CONDITIONS GÉNÉRALES DE VENTE
These general conditions of sale aim to define the rights and obligations of SASU TDJ and the Jewelery Customer presented by TDJ on its site www.maisonmohs.com (hereinafter “the Site”). They apply exclusively between the company TDJ, 30/32 Boulevard de Sébastopol, 75004 Paris, Siret: 894 065 614 00014 (hereinafter “TDJ” or the “Seller”) and any consumer who is a natural person visiting or carrying out a purchase via the Site (hereinafter “the Customer”).
On the Site, TDJ allows the Customer to order online jewelry sold by TDJ (hereinafter “the Jewel” or “the Jewelry”, referring indifferently to one or more products depending on the circumstances) according to these general conditions. Any order placed with TDJ therefore entails the unconditional acceptance by the Customer of these conditions.
These general conditions may be modified at any time and without notice by TDJ, the conditions applicable being those in force on the date of the order by the Customer.
Any transaction between a Client and TDJ accompanied by a creation, re-creation or tailor-made products, excludes said transaction from the context of internet sales since it is managed directly between the Client and TDJ.
These general conditions of sale are permanently accessible on the Site in a computer format allowing them to be printed and / or downloaded, so that the Customer can reproduce or save them.
PRODUCTS AND COMPLIANCE
Jewelry sold through the site, therefore excluding any custom-made creation made outside the framework of the site, is antique jewelry and must therefore be considered second-hand goods.
The Jewels offered for sale are presented on the Site and accompanied by a description. The Customer is therefore required to consult the description of each piece of jewelry in order to know its properties, and possibly the conditions of maintenance and use.
The Jewels offered by TDJ comply with the legislation in force concerning the trade in precious metals and precious stones (see 12.4) The photographs and graphics of the jewels presented on the Site are communicated for illustrative purposes and are not contractual. They in no way engage the responsibility of TDJ.
The Customer declares to be at least 18 years old and to have the legal capacity or to hold parental authorization allowing him to place an order on the Site.
By placing an order on www.maisonmohs.com, the Customer declares and guarantees to be an end user in good faith and undertakes not to deliver, sell or distribute in any way the TDJ jewels, nor to buy the jewels for any commercial purpose. . Any order placed in violation of this clause will be considered null and void.
The Customer undertakes to communicate to TDJ the actual elements of information necessary for the performance of the service subject to these conditions as requested online and depending on his situation, in particular his surname, first name, address, telephone and valid email. The Customer is responsible for the consequences resulting from false or inaccurate information transmitted or the recovery of which would be illegal.
Once the order has been placed, TDJ sends the Customer an e-mail confirming it. He informs her that the jewelry has been sent.
The order (s) are made from the catalog available on the Site. The Customer orders the jewel of his choice by clicking on “Add to cart” / “Add to Cart”. The Customer finalizes his order by clicking on “Check-out” (or equivalent button).
At any time, the Customer can:
- Check the jewels in your basket: their quantity, amount and detailed information on each of them by clicking on the “My basket” / “my cart” icon
–Modify or cancel the order of a jewel on the basket summary page
–Pursue your selection of jewelry
–Validate your order by clicking on the “Validate my basket” icon on the basket page displayed after the validation of the addition during the product sheet.
Confirmation of the order
To place an order, the Customer, after having filled his virtual basket, then clicks on the “Order” button and provides information relating to delivery and the method of payment. Before confirming the order, a summary is made available to the customer, allowing him to check the details of his order and its total price and to return to the previous pages to correct any errors or modify his order. The delivery price is also communicated before the order is confirmed (see delivery terms in article 7 – DELIVERY). Confirmation of the order implies acceptance of the GTC and forms the contract. Any order will only be validated after acceptance of payment.
TDJ reserves the right to cancel or refuse an order in the event of a dispute with the Customer on a previous order.
TDJ can accept orders while stocks last. He informs the Customer of the availability of jewelry sold on the Site at the time of confirmation of the order. Only products identified as such on the day of the order are considered to be available and able to be sold to the Customer.
The prices displayed on the Site are indicated in euros, all French taxes included (French VAT and other taxes that may be applicable), excluding shipping costs. The shipping costs will be indicated in the Customer’s basket, before the final validation of the order.
The prices can be modified at any time, without notice and in particular in the event of change of fiscal or economic data. The items will be invoiced on the basis of the rates in effect at the time the order is placed.
Full payment must be made when ordering, except in the context of setting up a payment facility in installments. At no time can the sums paid be considered as a deposit or down payment. The Customer pays for his order by credit card (Visa, Eurocard / Mastercard) in accordance with the provisions of this article. For any transaction paid by bank card, the Customer will indicate the number appearing on the front of his card, the expiration date of his card and the cryptogram appearing on the back of his card (last three digits). The communication by the Customer of his bank card number constitutes authorization for TDJ to debit his account up to the amount of his order. No cash on delivery will be accepted, whatever the reason. TDJ retains ownership of the item until full payment of the price by the Customer. Purchases are made in a secure manner. The payment solution adopted by TDJ, STRIPE, is 100% secure. All information that Customers communicate to TDJ is strictly protected and guarantees the compliance and security of each transaction.
TDJ delivers its jewelry in France and in all the countries of the European Union and can on request deliver in any country (customs fees entirely payable by the customer and paid after estimate). The jewelry is shipped with an invoice, to the delivery address specified by the Customer when ordering. Delivery cannot be made to hotels or PO boxes. The delivery times indicated on the Site are indicative times, corresponding to the average processing and delivery times. In order for these deadlines to be respected, the Customer must ensure that they have communicated exact and complete information concerning the delivery address (such as, in particular: street number, building number, staircase number, access, names and / or intercom numbers, etc.). Unless expressly requested by the Customer, any shipment will be made by the Colissimo service post, at the rates presented on the Site with Ad Valorem insurance. Beyond € 1,000, for security reasons, the jewel cannot be presented directly to the delivery address (Declared Value shipping conditions). TDJ undertakes to inform the Customer of the progress of the processing of his order. TDJ undertakes to guarantee any loss or theft of the package. In the event of damaged packages (already open, missing jewelry, etc.), the Customer agrees to notify the carrier chosen by the seller and TDJ, by all means, of any reservations within 3 days of receipt of the jewelry. TDJ cannot be held responsible for the consequences due to a delay in delivery that is not its fault.
Reception of the jewel: The reception of the order is made by the signature of an adult confirming the reception of each delivered jewel. Upon receipt of the order, the Customer is required to check the apparent conformity of the jewelry received with the order he has made.
EXCHANGES AND RETURNS OF PRODUCT (S)
RIGHT OF WITHDRAWAL If you are a Customer residing in the European Union or the European Economic Area, you have the right to withdraw from this Contract within 14 days without justification. The withdrawal period expires after 14 calendar days from the receipt by you, or by a third party (other than the carrier) indicated by you, of the goods of which you take physical possession, without having to justify reasons or to pay. penalty. However, in accordance with article L.121-21-8 of the French Consumer Code, the right of withdrawal, as well as any request for reimbursement, cannot be exercised when the jewel has been modified, adjusted or personalized on demand of the Customer in the case for example of an engraving or a size adjustment requested by the Customer. It cannot be exercised also when the jewel was collected by the buyer. In order to exercise his right of withdrawal, the Customer can send an email to SASU TDJ, which must respond to notify that it acknowledges the exercise of the right of withdrawal.
RETURN OF PRODUCTS If the Customer uses electronic means, TDJ will immediately send him an acknowledgment of receipt of the withdrawal on a durable medium (for example, by email). Within fourteen (14) days of receipt of his order, the Customer may request TDJ to return the jewel by email explaning why he wants a return. The Customer must return the jewel at his expense, except in the event that he has received a Product that does not correspond to his order. Scratched, spoiled, damaged, incomplete, engraved or cut to size Products will not be taken back. The return or exchange is at the risk of the Customer, he agrees to ensure shipment at least for the purchase value of the jewel. The jewel must be returned in its original packaging, in its original condition, accompanied by the return slip, to the following address: SASU TDJ, chez KANDBAZ, 30/32 Boulevard de Sébastopol, 75004 Paris. It is the responsibility of the buyer, who exercises his right of return, to prove that the Product has been returned. This proof will be made either by the receipt of a registered shipment or by any other document provided by the carrier. The returned jewelry will be refunded within a maximum of fifteen (15) days from its receipt by TDJ. In the case of a refund, this will be made by crediting the amount to be refunded to the Customer’s bank account. If the Customer does not respect these conditions, in particular the return or exchange conditions, TDJ will not be able to reimburse the jewelry concerned.
GUARANTEES AND LIABILITY
TDJ has, for all stages of access to the Site, from the ordering process to the shipment of the package or subsequent services, only an obligation of means. TDJ cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses, or any fact qualified as force majeure, in accordance with law and case law.